Bruce Craul has been a transformative force in the hospitality industry for more than fifty years. Most recently, Bruce retired as chief operating officer of HarborWalk Hospitality, where he led a diverse portfolio of hotels, resorts, restaurants, spas, and property management companies. His career spans both entrepreneurial ventures and high-level corporate roles, positioning him as a respected leader in the industry.
In The Hospitality Advantage, Bruce Craul reveals how an often-overlooked business strategy—genuine hospitality—can unlock unprecedented growth and success. Drawing from over four decades of leadership in the hospitality industry, Craul proves that hospitality is more than just customer service—it’s a powerful, scalable business strategy that works across any sector. Whether…
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