Neurologist and sleep specialist Dr. Anne Marie Morse joins Joe Pardavila to explain why better talk – not larger tech – drives better care.
Her new book Communication in Healthcare: Charting the Course to Better Outcomes with Trust, Respect, and Teamwork sets the stage for their conversation.
Dr. Morse learned the cost of silence while watching her mother battle multiple sclerosis without support for decades. That experience shaped the five principles she now lives by: trust, respect, communication, best-in-class care, and teamwork. When those links break, outcomes suffer – so she urges every listener to keep a symptom diary that shows patterns a rushed visit might miss.
Dr. Morse also walks through a simple repair plan for tough moments: own the lapse, name the root cause, apologize, then add guardrails to stop repeat errors. Looking ahead, she envisions care that follows people between appointments through wearables, remote monitoring, and shared data instead of short, disjointed visits.
Joe Pardavila
Joe Pardavila is a leading voice in audio content production, with decades of experience in podcasting and terrestrial radio. He has created over 10,000 hours of audio content, captivating audiences nationwide. Joe is a recognized expert in communication and the author of the bestselling book, “Good Listen: Creating Memorable Conversations in Business and Life,” which provides valuable tips and strategies for mastering the art of communication. Throughout his career, Joe has been a radio personality…
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