Michael Lavallée author headshot

Michael Lavallée

CEO and COO of Seasons Retirement Communities

Michael Lavalée has served as both CEO and COO of Seasons Retirement Communities. He is the author of Connect, Care, Change: A Road Map For Authentic Leadership.


About

Michael Lavallée has enjoyed a distinguished career in the senior housing industry. He has served as both CEO and COO of Seasons Retirement Communities, one of Canada’s preeminent developers of senior communities, and as vice president of operations at Chartwell Seniors Housing REIT, in addition to his entrepreneurial ventures. Mike’s driving ambition is to elevate customer service in senior living communities and build high-performance teams and leaders.

leadership success through authenticity

Connect, Care, Change

A Road Map For Authentic Leadership

CONNECT, CARE, CHANGE: A ROAD MAP FOR AUTHENTIC LEADERSHIP was written primarily for leaders in customer service businesses. But when you understand the lessons this book contains, you realize every business is a customer service business. Every enterprise is a human enterprise. It doesn’t matter what product or service your company…

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